8 Ways to Build Long-Term Relationships With Customers

1. Avoid being transactional all the time

2. Ask for feedback

3. Stay in touch

4. Treat customers as actual, real people

5. Speak their language

6. Reward their loyalty

7. Ask for referrals

8. Personalise the experience

Final thoughts

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Marco Biondi

Marco Biondi

Growth minded writers for growth minded businesses. If your brand wants to make a positive impact, we want to help you tell the world about it.